At HappyCollectionsbyveni, every order is packed with care and love to ensure the best experience for our customers.
Processing & Shipping Time
- Clothing items such as frocks and co-ord sets are usually processed and shipped within 1–2 business days.
- Crafts, customized gifts, return gifts, hampers, and handmade products may take around 5–7 business days depending on the design, quantity, and customization requirements.
Pre-Orders
Some products may be available on pre-order. Shipping timelines for such items will depend on availability.
Combined Orders
If multiple orders are placed together, we may ship them in one package once all items are ready for dispatch.
Shipping Confirmation
Once your order is shipped, tracking details will be shared if available.
Incorrect Address
Please make sure your shipping address and contact details are correct while placing the order. We are not responsible for delays caused by incorrect information.
Lost Packages
After an order is marked as delivered by the shipping carrier, HappyCollectionsbyveni is not responsible for lost or misplaced packages. Customers may need to contact the shipping carrier directly for claims.
Need Help?
For any shipping questions, feel free to contact us through Instagram DM or email.